Mission & Values

Our mission is to help our clients make distinctive, lasting, and substantial improvements in their performance and to build a company that attracts, develops, excites, and retains exceptional people.

We believe we will be successful if our clients are successful.

Solving the hardest problems requires the best people. We think that the best people will be drawn to the opportunity to work on the hardest problems. We build our company around that belief. These two parts of our mission reinforce each other and make our company strong and enduring.

We are a values-driven organization. Our values reflect the thinking of our founder, Alston Hanley Learn about CTDO

Adhere to the highest professional standards

• Put client interests ahead of the company
• Observe high ethical standards
• Preserve client confidences
• Maintain an independent perspective
• Manage client and business resources cost-effectively

Improve our clients’ performance significantly

• Follow the top-industry approach
• Use our global network to deliver the best of CTDO to all clients
• Bring innovations in management practice to clients
• Build client capabilities to sustain improvement
• Build enduring relationships based on trust

Create an unrivaled environment for exceptional people

• Be nonhierarchical and inclusive
• Sustain a caring meritocracy
• Develop one another through apprenticeship and mentoring
• Uphold the obligation to dissent
• Govern ourselves as a “one company” partnership